Weddings are very special occasions and
each wedding is unique. For that reason, Liz Ann strives for excellence
and pays very close attention to detail for every order that she
designs. Your satisfaction is our goal. To provide the very best
in service to everyone, our terms are as follows:
1. At the time an order is placed, a non-refundable 50% deposit
is required. This is to assure that the flowers needed will be ordered
in plenty of time and that your wedding is scheduled on Liz Ann’s
calendar with sufficient time reserved to complete your wedding
flowers. Once a wedding is scheduled, Liz Ann cannot give this time
to anyone else, thus assuring that your wedding will receive all
the attention that it requires and deserves.
2. The remainder of the balance is to be paid in full 4 weeks before
the order is scheduled to be completed.
3. Every effort is made by Liz Ann to meet the bride’s expectations
to avoid any changes. During your consultation, Liz Ann will obtain
information regarding the style of the dresses, the overall theme
of the wedding, the colors and style of the bouquets desired and
the special touches that make your flowers unique to your wedding
such as ribbons, pearls, crystals, feathers, pins, use of lace collars,
bouquet holders, how the handles are wrapped etc. This is to assure
that Liz Ann visualizes exactly what the bride wants so that there
are no surprises. Once the order is placed, any changes made to
the order will incur a change order fee. The fee is dependent upon
the changes requested and the flowers required. For those orders
that are being shipped, a photo of the bouquet/flowers will be sent
via e-mail so that the bride can see them in advance.
4. We accept cash, personal checks or money orders or charges via
PayPal. Any returned check will incur a $25.00 fee plus any additional
bank charges.
5. Orders are shipped UPS Ground Service. Charges for shipping
and handling will be quoted prior to shipment. All orders are prepared
for shipment with the upmost care and special handling. We guarantee
that our orders leave our studio in top quality. It is highly recommended
that you open boxes upon arrival to check for damage and report
any damage to us immediately. Your satisfaction is guaranteed.
